Shipping policy
SHIPPING POLICY
Processing Times
All orders are custom made and professionally produced by GNX Graphics. Production times may vary depending on the product type, quantity and complexity of the order.
Estimated production times:
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Custom Stickers: 2–5 business days
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Vinyl Decals: 3–7 business days
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Banners & Signage: 5–10 business days
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Custom Commercial Projects: Quoted individually
Please note that production times may increase during busy periods.
Shipping Within Australia
GNX Graphics ships Australia-wide from Melbourne, Victoria.
Estimated delivery times after dispatch:
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Melbourne Metro: 1–3 business days
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Victoria Regional: 2–5 business days
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Interstate Metro Areas: 3–7 business days
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Remote Areas: 5–10 business days
Shipping times are estimates only and may vary depending on courier delays and peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on product size, weight and delivery location.
Free shipping may be offered on selected products or promotional orders.
Tracking Information
Once your order has been dispatched, tracking details will be provided via email where applicable.
Custom Orders & Large Freight
Large signage, commercial projects, oversized banners or bulk orders may require custom freight pricing. Additional shipping charges may apply depending on the delivery location and installation requirements.
Damaged or Lost Parcels
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
Please include your order number and photos of any damaged items so we can assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are entered correctly at checkout. GNX Graphics is not responsible for delays or losses caused by incorrect shipping information provided by the customer.
Contact
For all shipping enquiries, custom freight requests or delivery questions, please contact: